Privacy policy

PRIVACY POLICY

Data protection policy
In compliance with EU Regulation 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons, with regard to the processing of personal data and the free circulation of data processing and The regulations developed by LO 3/2018 of December 5, you are informed that the personal data provided by you to our company, will be incorporated into files whose responsibility falls on HomeLike Canarias, who processes your data for the following purposes.
-Guests: Management with the guests for the hiring of the selected holiday home
-Owners: Carrying out the procedures derived from the rental of their properties
-External services: Cleaning, maintenance technicians, among others, to maintain and sanitize the properties
-Fiscal and Accounting: Carrying out fiscal, accounting and tax procedures, as well as administrative procedures, derived from the vacation rental.
Under no circumstances will your personal data be used for any purpose other than those mentioned above, as well as the due professional secrecy will be kept, establishing in a pertinent way the technical and organizational measures necessary to safeguard the information in accordance with the requirements established by the regulations on protection of data.
The data that is provided must be truthful, adequate and pertinent in relation to the scope and the determined purposes; being of exclusive use for this purpose.
The owner of the data may exercise their right of deletion with the relevant legal consequences. Likewise, we inform you that our staff and collaborators with access to data, know the scope of the duty of professional secrecy, so they will make proper use of them, complying with the required guarantees.
Exercise of rights
You can exercise your legally established rights according to current regulations on data protection LO 3/2018 of December 5, by writing, accompanied by a copy of an official document that identifies you, addressed to HomeLike Canarias Calle Los Molinos nº17 CP 38005, Santa Cruz de Tenerife or email booking@home2book.com
Sending commercial communications and advertising
They will only be sent to our clients, owners, as well as auxiliary services that depend on the management and maintenance of the activity, which we understand may be useful for them. We do not acquire databases from third parties to send information, as well as any phone call, any email requesting information or a quote about our services, will not lead to the inclusion of the data in a new list for advertising distribution.
Customer and user data
We inform you from HomeLike Canarias, that your electronic contact data is being treated in accordance with current European regulations on data protection, with the aforementioned regulatory provisions, as well as being closely related and jointly with Law 34 / 2002, of July 11, of Services of the Information Society and Electronic Commerce, in order to send information, answer queries, and generic contacts of HomeLike Canarias. The data will only be kept for the duration of the commercial and contractual relationship with us, or until the moment you revoke your consent to use them, as protected by law.
The data will only be transmitted under legal obligation, never by motu proprio without prior consent, except for the causes established by law.
Billing
In the event that there is a contractual relationship with HomeLike Canarias, you are expressly informed that your personal data provided to our company will be used for the purpose of managing your billing. The legal basis for the processing of your personal data is the obligation to issue invoices for the delivery of goods and services, according to the provisions of Law 58/2003, of December 17.
Your data will be in our database during the legally established years of prescription, with the sole purpose of being able to complete accounting and tax matters. This type of data can be accessed by our tax advisers, as well as the competent public administrations. This communication is necessary for the correct and proper provision of services.
Protection policy for minors
According to Spanish law, minors who do not have the capacity to act, understood as those minors who do not have legal capacity to exercise the rights of which they are holders, may not carry out any type of contractual relationship with HomeLike Canarias, understanding that the contract would be null and void. This as established in art. 322 of the Civil Code, with the legal exceptions established. In the event that there is authorization and cons